Update: Continental Airline’s Seat 29E Complaint breaks in the mainstream press … CNN, Fox promise non-stop coverage …
Seriously though, the Washington Post got a piece on the famous Continental Complaint yesterday (registration required). Nothing too new (for the details and to see the actual complaint, check out this post on Flight Blog) — but they did dig up good information on the “bathroom seats” on various airlines. Here’s what they wrote:
Continental is obviously not the only airline that has seats adjacent to the lavatory. American Airlines’ 757-200 has three rows of seats near the lavatories. Row 26 is so situated on Northwest’s Airbus A320s. Same for Delta’s Boeing 737-800s.
Other aircraft are configured differently to avoid such placements. For example, one of US Airways’ most popular planes, the 737-300, has two galleys between the last row of seats and the lavs. United Airline’s 737-500 has two galleys and two exits between its last row of seats and lavatory.
For more information, check out SeatGuru.com.
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August 23rd, 2005 at 2:46 pm
I authored the complaint letter to Continental Airlines regarding seat 29E.
They still have never contacted me at all. I would like them to acknowledge to me that they received my letter and will stop leaking my personal complaints all over the internet.
Sincerely,
Theobald Wolfetone
August 24th, 2005 at 5:27 pm
I thoroughly enjoyed reading the complaint letter and all the buzz it created in cyberspace! I’m shocked that Continental has not contacted this 29E passenger with all the negative publicity and all!!! Good luck, Theobald!
October 3rd, 2006 at 8:17 pm
Try Continental’s FirstBusiness Class in 777 seats 8B and 8F. Right on the washroom and halfway in the coridor. You pay a lot of money to fly next to the potty for long stretches. Try flight Co83 from New Delhi to Newark close to 15 hours. Miserable.
June 19th, 2007 at 7:46 pm
I flew Continental Airlines recently and it was absolutely the worst experience I’ve ever had. The staff on board were rude, unhelpful and racist. The poor woman sitting next to me was yelled at because she asked for some water. It was poured into a plastic cup before she had the time to specify that she wanted it without ice. Because she was an Asian woman, the staff literately yelled at (as in voice raised to high level) and a male flight attendant told her that next time, she must say “no ice.” He mocked her while doing it and repeated the words few times to “teach” her “the words in English” and then said “understand?” The audacity of these people is unbelievable. There was blatant racism as I felt that they treated their Asian customers significantly worse than their Caucasian counterparts. In addition to the unacceptable racism, the staff scolded a few other customers and told them to stay where they were because they were “not in first class” and that they “had to wait” for any service. Basically, what I witnessed was staff bullying their Asian (perhaps other minority) customers and I was particularly disheartened to see that the Asian staff members treated the Asian customers the worst. Continental Airlines has a history of ignoring their customers’complaints. However, I am compelled to make it known that blatant racism existed on my flight and perhaps all their other flights as well.
September 25th, 2007 at 10:33 pm
Theobald Wolfetone did not write the letter. Don’t know why he would be lying about it, but I know for a fact.
January 10th, 2008 at 5:14 pm
Carol,
You make me laugh because I am the author and you don’t know what you are talking about. If you want to contact me off line to discuss, I’d be happy to chat with you.