Flight Blog
News and Tips about Air Travel, Business / Industry, Flying, Airplanes, and other fun
« The Other Flight Club
Should air travel be free? »

People are flying as much as they did before 9/11, though they’re complaining more

According to the 2006 Airline Quality Rating study, that is.

Among the study’s conclusions:

• Southwest Airlines had the lowest rate of complaints, 0.18 per 100,000 passengers, while US Airways had the highest, 1.86.

• ATA had the highest rate of denied boardings, 2.75 per 10,000 passengers; JetBlue had the lowest at 0.

• AirTran had the best baggage handling rate, mishandling 3.43 bags per 1,000 passengers; and Atlantic Southeast had the worst, (mishandling 17.41 bags per 1,000 passengers.

Read the article summarizing the report: Report: Airline delays, complaints on the upswing.

Read the report itself

More from Flight Blog

~

joemurphy: Flight Blog has content marketing with Arkayne Socialize.

Related Posts:

  1. Got complaints about Northwest Airlines? Share them here (and see what other people are complaining about)
  2. About This Blog
  3. Like complaining? Twitter, Facebook have a place for you.
  4. Is flying still the safest way to travel?
  5. Got complaints about American Airlines? Share them here.

This entry was posted on Sunday, April 16th, 2006 at 5:13 pm and is filed under Air Travel, Airlines, Airplanes, Airports, Complaints, General, News, Southwest. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Tags: , , ,

Leave a Reply