http://www.flight-club.org/blog/2008/02/the-official-united-airlines-praise-post/ Chat About Air Travel, business flight tips, and social networks Fri, 13 Jan 2012 23:19:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.flight-club.org/blog/2008/02/the-official-united-airlines-praise-post/comment-page-1/#comment-75283 Kevin Keithley Mon, 21 Dec 2009 04:33:50 +0000 http://www.flight-club.org/blog/2008/02/the-official-united-airlines-praise-post/#comment-75283 UAL has the WORST customer service in the history of the airline industry. I have been SIX MONTHS [June 16, 2009 was initial communication] trying to obtain costs for flights taken in 2006 and 2007. My computer was compromised and all online reservations booked with in 2006 and 2007 with UAL evaporated. I gave UAL the ticket numbers and dates of travel - I have received incorrect responses FIVE TIMES NOW. 13 trips with all the flight data and UAL cannot get it right. YES I AM A MILEAGE PLUS MEMBER AND THEY TREAT US LIKE CRAP! I need this information for tax purposes and it's pathetic they cannot simply comply with the correct information after 6 months. Mileage Plus Number: 00330864400 UAL has the WORST customer service in the history of the airline industry. I have been SIX MONTHS [June 16, 2009 was initial communication] trying to obtain costs for flights taken in 2006 and 2007. My computer was compromised and all online reservations booked with in 2006 and 2007 with UAL evaporated. I gave UAL the ticket numbers and dates of travel – I have received incorrect responses FIVE TIMES NOW. 13 trips with all the flight data and UAL cannot get it right. YES I AM A MILEAGE PLUS MEMBER AND THEY TREAT US LIKE CRAP! I need this information for tax purposes and it’s pathetic they cannot simply comply with the correct information after 6 months. Mileage Plus Number: 00330864400

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