Have something nice to say about Continental Airlines? Share it here
Lots of trash has been talked about Continental Airlines — its lavatories, it’s animal-killing ways (joke! joke!). But we’re not here to celebrate this darkness. We’re here to celebrate everything that Continental does right, so if you’ve got some praise or a positive customer-service story about travelling with Continental that you’d like to share, please post it here.
Read more posts from the Flight Blog Airline-Praise series here.
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January 28th, 2009 at 11:42 am
Kudos to Continental – recently one of our bags was ripped to shreds and quickly and easily replaced with a brand new bag of similar size and features at newark airport. Thanks Continental
February 17th, 2009 at 10:31 am
After the plane crash that I heard about in Buffalo, I was too scared to fly continental on my next trip especially since they have had 2 plane malfunctions within 6 months. I called them immediately to request a refund because I feared for my life, and they accepted it without argument.
Thanks for understanding, Continental
May 4th, 2009 at 8:17 pm
Continental has terrible, terrible, customer service.
July 2nd, 2009 at 2:22 pm
Today 2nd July 2009 is my LAST day to fly with continental. I have had enough. I flew from bermuda and was given a boarding pass with gate C90. I was at the gate like one hour before time. I sat there and when boarding time came, I dint hear anything from Co-air. i was alittle patient n waited longer but alas…..i was at the wrong gate. Someone decided 2 change the gates without informing customers? i went to talk 2 one of the representatives and she had this huge attitude!!!! All she was doing is sip her drink n give vague answers. I have been put on standby in the next flight. I hope I dont spend the night at the airport coz I will sue Continental.
The last time I travelled with them from bermuda to Dallas all my flights were delayed. Anything good to say about continental? GO TO HELL!!!!
February 11th, 2010 at 8:53 am
Nice piece of horror on recent Frontline (http://www.pbs.org/wgbh/pages/frontline/flyingcheap/view/) called “Flying Cheap.” Shame on Continental for subcontracting regionals with poor safety records. I’ll never fly your corporate-disregard for life airlines.