Here’s a tale from a ticket-sales agent at an unnamed airline:
I’ve made it through all the calls from adults who didn’t know the difference between a.m. and p.m., from mothers of military recruits who didn’t trust their little soldiers to get it right, from the woman who called to get advice on how to handle [...]
Another airline bites the dust. This one, EOS Airlines, was a business-traveler specific carrier with hefty price tags and twice-a-day NYC-to-London flights.
From the Associated Press article about the demise:
The airline reconfigured Boeing 757s meant for 220 passengers with 48 seats that could extend into a fully flat bed. Flights served wine, champagne, cocktails and gourmet [...]
DelayCast is a new flight data aggregator that goes one step beyond crunching numbers. It predicts the likelihood that the flight you book will find itself delayed.
From their site:
Use our on-time prediction engine to help you book your flights. We’ve built mathematical models of the U.S. air transportation system to predict delays and [...]
United States Airport Code information from the U.S. Department of Transportation:
Albany, New York, Albany International (ALB)
Albuquerque, New Mexico, Albuquerque International Sunport (ABQ)
Allentown, Pennsylvannia, Lehigh Valley International (ABE)
Amarillo/Borger, Texas, Amarillo International (AMA)
Anchorage, Alaska, Ted Stevens Anchorage International (ANC)
Atlanta, Georgia, Hartsfield Atlanta International (ATL)
Atlantic City, New Jersey, Atlantic City International (ACY)
Austin, Texas, Austin-Bergstrom International (AUS)
Baltimore, Maryland, Baltimore/Washington [...]
Here’s a good write-up on a study of overbooking and how many passengers get bumped (voluntarily and involuntarily) from flights:
In short, valuable business travellers want refundable tickets. Because of this and other reasons, about 10% of booked tickets become no shows. Airlines recoup the loss by over-booking. Implicitly, they trade off the [...]
Yes, this post is late to the deathpool party. Aloha Airlines said adios what, two weeks ago? yes.
From Aloha Airlines’ website:
This is an important announcement from Aloha Airlines
Sorry…
After more than 60 years of serving Hawaii Aloha Airlines is no longer operating its Passenger Services operations.
…
FRIENDS OF ALOHA ADS
Television commercials and print advertising [...]
The Baltimore Sun has a splendid article, If you check bags, read the airlines’ fine print, which covers what to do if you lose your luggage, what’s covered, stuff like that.
What it comes down to:
If something happens to your luggage, you have 24 to 48 hours to make your claim.
If something from your luggage [...]
Wind shear scares the heck out of my mom. Turbulence too. Never mind that airplanes are one of the safest forms of transportation in humankind’s existence, if she’s not in or can’t see the driver’s seat, who knows what the heck is going on and where the heck they’re going.
And now, there’s Turbulence Forecast. Turbulence [...]
Continental Airlines was the recipient of one of the biggest customer-complaint memes in airline history three years ago when an anonymous back-of-napkin scrawl about toilet smells and seat location made its way onto hundreds of websites and thousands of inboxes.
That said, that’s certainly not the only complaint that travelers (business or pleasure or otherwise) have [...]
Skybus airlines, not even one year old, gave up the ghost / turned in the timesheet / bought a one-way ticket to the great bus in the sky on Friday. All flights for Saturday and after? Gone. If you’ve got complaints about Skybus, post them here (and if you have praise for that airline, you [...]