Stats on airline flight bumping / overbooking
Here’s a good write-up on a study of overbooking and how many passengers get bumped (voluntarily and involuntarily) from flights:
In short, valuable business travellers want refundable tickets. Because of this and other reasons, about 10% of booked tickets become no shows. Airlines recoup the loss by over-booking. Implicitly, they trade off the potential for dissatifying a few unlucky passengers (who would be bumped from their flights) and the potential for flying with 10% empty seats (in addition to unsold seats). Optimization algorithms (constantly tuned by entry-level staff) try to strike a balance.
» Read the full post on the JunkCharts blog here.
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