Ten things your airline won’t tell you
- “Welcome to the crowded skies.”
- “Your hard-won air miles are worth less all the time.”
- “We’ll give you a good deal — if we can get something out of it.”
- “We love hidden fees.”
- “Customer service isn’t always our top priority…”
- “…unless you have a lot of miles.”
- “Our planes are ancient.”
- “Even we don’t understand our pricing.”
- “We’re at the mercy of “Leave It to Beaver”-era technology.”
- “You’ll wait because the system’s broken.”
» Read the full version at Yahoo! Finance’s article, 10 things your airline won’t tell you
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