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Here’s a tale of how United Airlines made a passenger take apart their bass guitar before boarding.

After I checked in today at the airport I asked the attendant if I might have received the upgrade i asked for. Instead of just a simple no, I was suddenly told that the Bass Guitar on my back (in a soft case) would have to be checked in with the regular luggage.

Also part of this story: the UAL representative this passenger talked to on the phone suggested the passenger pay the gate attendants to bring the guitar on board: “The representative who talked to me on the phone suggested that I just needed to give the attendants some money ,that I needed to pay them to let me bring my bass on board as “carry on”.”

» WTF United Airlines made me disassemble my bass guitar

Related Posts:

1. The Official United Airlines Praise Post
2. File this one under United Airlines Complaints: United Breaks Guitars music video
3. Got a complaint about United Airlines? Share it (and see others’ complaints) here
4. Low-fare airlines picking up, er, steam
5. Did Alaskan Airlines / Horizon Air treat you wrong? Complain about their service here

This entry was posted on Monday, November 9th, 2009 at 11:38 am and is filed under Air Travel, Airlines, Complaints, Rules and Regulations, United. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.