The Baltimore Sun has a splendid article, If you check bags, read the airlines’ fine print, which covers what to do if you lose your luggage, what’s covered, stuff like that.
What it comes down to:
If something happens to your luggage, you have 24 to 48 hours to make your claim.
If something from your luggage [...]
ATA Airlines pissed off a lot of people today. They’ve probably pissed off a lot of customers in the years they’ve been doing business, too. If you’ve got complaints about something ATA did, some way their customer service sucked, or some air travel arrangement that didn’t go like you thought it should have gone, share [...]
ATA Airlines declared bankruptcy this morning. That means experiences flying ATA Airlines will soon become as distant and faraway as the places that you traveled to. If you had a positive customer-service / travelling experience with ATA Airlines, share your story here.
Check out other airlines in the Flight Blog Praise-the-Airlines series here.