Here’s a tale of how United Airlines made a passenger take apart their bass guitar before boarding.
After I checked in today at the airport I asked the attendant if I might have received the upgrade i asked for. Instead of just a simple no, I was suddenly told that the Bass Guitar on my […]
This story of a horrible Delta Airlines experience, in which Delta actually lies to a passenger so they can look like they’re in the right, comes from a reader (of course, this is assuming the reader’s story is true):
I booked a flight from SFO to Dublin, Ireland by way of Atlanta on Delta. I spoke […]
File this one under United Airlines Complaints: United Breaks Guitars music video:
This American Airlines horror story comes courtesy of the comments on the (quite active) American Airlines complaint thread here:
As of last night, American Airlines has managed to lose my bag for the third time in 2 months! Twice in 2 weeks!! Counter people at airport don’t try to help you. They barely even look at […]
Had a bad time flying on Air Nippon? Something go wrong traveling on this Japanese airline? Share your story of woe here.
Alaskan Airlines / Horizon Air services mostly the West Coast of the United States, so if you haven’t heard of them that’s why. And if you have heard of them, and have flown them, and have complaints you’d like to air about their customer service or some other aspect of travelling with them, go on […]
“Welcome to the crowded skies.”
“Your hard-won air miles are worth less all the time.”
“We’ll give you a good deal — if we can get something out of it.”
“We love hidden fees.”
“Customer service isn’t always our top priority…”
“…unless you have a lot of miles.”
“Our planes are ancient.”
“Even we don’t understand our pricing.”
“We’re at the mercy of […]
The “Complain About This Particular Airline” series on Flight Blog is back up and running! This time: U.S. Air. If you’ve been done wrong by U.S. Air, if you’ve got some complaint about their customer service, airplanes, schedule or whatever, share it here.
See the rest of the Airline Complaints series here.
Continental Airlines was the recipient of one of the biggest customer-complaint memes in airline history three years ago when an anonymous back-of-napkin scrawl about toilet smells and seat location made its way onto hundreds of websites and thousands of inboxes.
That said, that’s certainly not the only complaint that travelers (business or pleasure or otherwise) have […]
In the ten months Skybus flew the skies, they must have pissed some people off, right? If one of those people was you, and you had an awful or unpleasant experience traveling with Skybus, share your story here.
See the rest of the Flight Blog airline complaint series here.