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Archive for the 'Spirit Airlines' Category

Complaints about Spirit Airlines? Get in line … er, share them here

Sunday, March 2nd, 2008

Short of American Airlines, no airline has registered more complaints on Flight Blog than Spirit. Thing is, all those complaints were tucked away in a post about Continental Airlines.
So, from here on out, this is the un-official Spirit Airlines Complaint Thread (I’ll get those comments moved over here shortly).
You can see the others in the […]

Got praise for Spirit Airlines? Share it here

Sunday, March 2nd, 2008

If you had a good experience flying Spirit Airlines, tell us about it here. (See the rest of the Praise-The-Airlines series here)

Another airline customer service story

Thursday, July 14th, 2005

This blog is not a Continental Airlines hate-parade, but seriously: that airline keeps popping up, and not in a good way. I’m glad I’m not flying with them today, for they would take revenge for this pile-on … here’s another Continental customer service complaint:

Another airline squanders a customer service opportunity

Now that customers can broadcast their complaints across the internet I wonder if that’s changing how major corporations think about customer service.