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United Airlines in Denver, trolling Steelers fans

The delicate work of a sommelier has become more important as U.S. airlines fight for premium passengers willing to shell out up to thousands of dollars to fly business class on international and transcontinental flights. The idea isn’t to make money on the wine — the passengers in those seats drink for free — but [...]

Here’s what United Airlines said about the outage:
United computer outage
This evening, United Airlines experienced a computer outage interrupting the airline’s flight departures, airport processing and reservations systems. As a result, customers may experience difficulties completing transactions at united.com and United reservations. Our technology team is working to resolve the issue as soon as possible. We [...]

By Flight Blog reader RGT:
I am at Chicago O’Hare airport, awaiting the 6pm flight to LaGuardia. I just wrote United to complain about the atrocious failures of United Airways.
I was booked on flight 7126 (UA flight 7593) December 30 from Salt Lake City to Chicago, connected to flight 6770 (UA flight 694) to New York [...]

Mohammed al-Modadi lit up a cigarette and burned himself into the annals of airline security incidents. As if breaking the no-smoking rule wasn’t bad enough, he made a joke about shoe bombs. Hi, Jack, nice to cause a nationwide scare with ya’. Ah, Qatar.
The Atlantic breaks down the al-Modadi incident in a minute-by-minute timeline here.
Here’s [...]

Here’s a tale of how United Airlines made a passenger take apart their bass guitar before boarding.
After I checked in today at the airport I asked the attendant if I might have received the upgrade i asked for. Instead of just a simple no, I was suddenly told that the Bass Guitar on my [...]

File this one under United Airlines Complaints: United Breaks Guitars music video:

Note: the following came to me via email. Read with standard “hey, email forward” glasses on. I checked snopes to see if they had anything on this, they didn’t.
“REALITY” TRAVEL OPTIONS by UNITED (Not yet trademarked, but soon to show true colors!)
This is a reference to my Portland (PDX) to Buenos Aires (EZE) trip, beginning [...]

Neal Stewart, this guy I know who fills the internet’s turkey-sandwich-review niche with his Turkey Sandwich Report blog (he also writes on The Denver Post’s blogs) examines an angle of the airline wars: The airline turkey sandwich wars.
On a flight a couple months ago, I reported that United Airlines knew I was on a flight [...]

Okay, so the American Airlines complaint post is the only one that’s taken off so far, but that doesn’t mean people don’t have bad experiences with any other airline.
Got a complaint about United Airlines? Did something bad happen on your flight? Was something amiss in your air travel experience, or the booking process?
Let me tell [...]