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Archive for the 'Business' Category

Stop it with the ___sexual! Virgin airways strikes again…

Tuesday, August 16th, 2005

Virgin Atlantic Airways , yes, they have a sense of humor. It’s good to see large corporations with a sense of humor, so I can give them a pass on their latest promo: Who’s the top Jetrosexual. You read that right.

They just coined the worst coined phrase.

But, like we know, they have a sense of humor. They came up with the eleven commandments of Jetrosexuals. Here they are (written in regular english, not that “thou shalt” speech they have on their site):

  1. You will have your passport ready to go at moment’s notice.
  2. You will have a favorite airport and a good explanation about why it’s your favorite.
  3. You will not talk your seatmate’s ear off.
  4. You will never hold up the security line.
  5. You will be able to order beer in at least six different languages.
  6. You will spend no more than five minutes in the airplane bathroom.
  7. You can pack a week’s worth of clothes in one carry-on bag.
  8. You don’t own an inflatable neck-pillow.
  9. You have at least one passport stamp from a country that now goes by a different name.
  10. You travel Economy sometimes, just to stay humble.
  11. You fly to move business and culture forward.

I was thinking of putting together an online poll that allows you to rate how many of these you match up with. Stay tuned.

Bad news week for airlines

Saturday, August 13th, 2005

A deep dark cloud rained bad news on the airline industry this week. Note: I link to CNN stories here because they don’t go into archive and don’t get deleted after two weeks. To recap:

  • More than a hundred thousand passengers get stranded at Heathrow after a British Airways strike (article)
  • The New York Times reports that airport delays are at the worst since 2000 (article)
  • Airplane fuel is now an issue, prompting the majors to raise fares and raising the possibility of big problems on the tarmac (article, article)
  • Delta and Independence Air share more bad news about potential bankruptcy (article, article)
  • CNN investigates U.S. airport security for three months and finds lots of problems, then decides to pile on and release the news this week (swell move, guys) (article)

Hope this week is better, people.

Sunday Update: Plane crashes in Greece, killing all 128 on board (article). Not a good start for the week.

Civilian Justice: The power of the internet

Wednesday, June 15th, 2005

Christopher Elliott knows a lot about travelling. He’s got connections in the biz. He was an ombudsman for National Geographic, and he’s covered business travel as a journalism for more than a decade.

On the internet he helps solve travel problems. He’s got a column about travel problems. These problems make for an entertaining read, and usually they have a happy ending, which is cool.

This is my favorite, a tale about a ski trip gone wrong.

How much did Southwest pay you, Tom Parsons?

Tuesday, May 17th, 2005

Sure, writing about stuff you like is cool. The lucky people get to do that for a living. Tom Parsons, an internet travel entrepreneur, is one of them. He runs a web site about cheap flights. He also gets a few less-than-choice quotes in a recent Southwest Airlines press release (http://www.travel.fresh-coffee.com/flights/286/southwest-airlines-subscriber-fares-ding.htm ).

Quote:

“[Southwest Airlines Product] is an air traveler’s blue light special in the sky,” Parsons said. “Only Southwest Airlines would dare to offer fares this low.”

How much did they pay him for that quote? And after this dedication of allegiance to Southwest, why would I trust him as a source of information about cheap flights on non-Southwest carriers? I know it’s a free world, and a free market. But quotes on behalf of corporations rather than customers compromise the integrity of all the services you offer.

Shilling for the man is a one-way a ticket to the no-credibility parade.

Booking a first class flight? You might be safer with a travel agent.

Saturday, April 9th, 2005

The New York Times covered a report that Consumer WebWatch did last month. It takes an in-depth look into the mechanisms of booking first-class flights online, and they come up with a couple problems. One was “fare jumping,” when the price quoted would jump hundreds of dollars when the customer clicked to check-out. The other was false labeling: certain sites came up with first class tickets for low-cost airlines which don’t have first-class seats.

SkyTrax: They even measure how far airplane seats go back

Friday, April 1st, 2005

Where to talk about business travel online

Tuesday, March 29th, 2005

Back in 2003 CNN published this piece: Travel talk: Online and dangerous.