Share your positive stories about Alaskan Airlines / Horizon Air travel here.
Read the rest of the Flight Blog “Praise the Airlines” series here (or check out the complaints series here).
Did U.S. Air treat you right recently? Got something great you want to share about a customer service encounter or some trip you took with them? Share it here.
» Read the rest of the Flight Blog (unofficial) Praise-This-Particular-Airline series here.
Alaskan Airlines / Horizon Air services mostly the West Coast of the United States, so if you haven’t heard of them that’s why. And if you have heard of them, and have flown them, and have complaints you’d like to air about their customer service or some other aspect of travelling with them, go on […]
“Welcome to the crowded skies.”
“Your hard-won air miles are worth less all the time.”
“We’ll give you a good deal — if we can get something out of it.”
“We love hidden fees.”
“Customer service isn’t always our top priority…”
“…unless you have a lot of miles.”
“Our planes are ancient.”
“Even we don’t understand our pricing.”
“We’re at the mercy of […]
The “Complain About This Particular Airline” series on Flight Blog is back up and running! This time: U.S. Air. If you’ve been done wrong by U.S. Air, if you’ve got some complaint about their customer service, airplanes, schedule or whatever, share it here.
See the rest of the Airline Complaints series here.
Getting the seat you want may or may not be a big deal to you. That’s fine — if it is, this is a roundup of MSNBC’s article on how to get the best seat on an airplane:
Join a frequent flier program
Buy your tickets early
Consider purchasing a better seat
Select your seat when you book
Confirm your […]
Here’s a tale from a ticket-sales agent at an unnamed airline:
I’ve made it through all the calls from adults who didn’t know the difference between a.m. and p.m., from mothers of military recruits who didn’t trust their little soldiers to get it right, from the woman who called to get advice on how to handle […]
Another airline bites the dust. This one, EOS Airlines, was a business-traveler specific carrier with hefty price tags and twice-a-day NYC-to-London flights.
From the Associated Press article about the demise:
The airline reconfigured Boeing 757s meant for 220 passengers with 48 seats that could extend into a fully flat bed. Flights served wine, champagne, cocktails and gourmet […]
DelayCast is a new flight data aggregator that goes one step beyond crunching numbers. It predicts the likelihood that the flight you book will find itself delayed.
From their site:
Use our on-time prediction engine to help you book your flights. We’ve built mathematical models of the U.S. air transportation system to predict delays and […]
United States Airport Code information from the U.S. Department of Transportation:
Albany, New York, Albany International (ALB)
Albuquerque, New Mexico, Albuquerque International Sunport (ABQ)
Allentown, Pennsylvannia, Lehigh Valley International (ABE)
Amarillo/Borger, Texas, Amarillo International (AMA)
Anchorage, Alaska, Ted Stevens Anchorage International (ANC)
Atlanta, Georgia, Hartsfield Atlanta International (ATL)
Atlantic City, New Jersey, Atlantic City International (ACY)
Austin, Texas, Austin-Bergstrom International (AUS)
Baltimore, Maryland, Baltimore/Washington […]