Here’s a good write-up on a study of overbooking and how many passengers get bumped (voluntarily and involuntarily) from flights:
In short, valuable business travellers want refundable tickets. Because of this and other reasons, about 10% of booked tickets become no shows. Airlines recoup the loss by over-booking. Implicitly, they trade off the […]
Yes, this post is late to the deathpool party. Aloha Airlines said adios what, two weeks ago? yes.
From Aloha Airlines’ website:
This is an important announcement from Aloha Airlines
Sorry…
After more than 60 years of serving Hawaii Aloha Airlines is no longer operating its Passenger Services operations.
…
FRIENDS OF ALOHA ADS
Television commercials and print advertising […]
The Baltimore Sun has a splendid article, If you check bags, read the airlines’ fine print, which covers what to do if you lose your luggage, what’s covered, stuff like that.
What it comes down to:
If something happens to your luggage, you have 24 to 48 hours to make your claim.
If something from your luggage […]
Wind shear scares the heck out of my mom. Turbulence too. Never mind that airplanes are one of the safest forms of transportation in humankind’s existence, if she’s not in or can’t see the driver’s seat, who knows what the heck is going on and where the heck they’re going.
And now, there’s Turbulence Forecast. Turbulence […]
Continental Airlines was the recipient of one of the biggest customer-complaint memes in airline history three years ago when an anonymous back-of-napkin scrawl about toilet smells and seat location made its way onto hundreds of websites and thousands of inboxes.
That said, that’s certainly not the only complaint that travelers (business or pleasure or otherwise) have […]
Skybus airlines, not even one year old, gave up the ghost / turned in the timesheet / bought a one-way ticket to the great bus in the sky on Friday. All flights for Saturday and after? Gone. If you’ve got complaints about Skybus, post them here (and if you have praise for that airline, you […]
In the ten months Skybus flew the skies, they must have pissed some people off, right? If one of those people was you, and you had an awful or unpleasant experience traveling with Skybus, share your story here.
See the rest of the Flight Blog airline complaint series here.
Skybus AIrlines may have pleased some customers in its ten-month lifespan. One of those people may have been you. If it was, go on and share your experience with the soon-to-be-history low-cost midwest air carrier.
See the rest of the Airline Praise threads here.
With the many airline deaths and impending deaths in the news, it was clear Flight Blog needed a new category of posts to address these casualties of the air business. Thus, you get the Airline Death Pool category on Flight Blog. Welcome, aloha, death pool — I know there’s not much that’s swimming in you […]
ATA Airlines pissed off a lot of people today. They’ve probably pissed off a lot of customers in the years they’ve been doing business, too. If you’ve got complaints about something ATA did, some way their customer service sucked, or some air travel arrangement that didn’t go like you thought it should have gone, share […]